Hours: Mon-Fri @10am-5pm EST
Please ensure there is a printed receipt when returning or exchange
Our policy lasts 30 days ( must be postmarked as so) . If those days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must not been worn, washed, or altered in any way, and in the same condition that you received it. It must also be in the original packaging. Original shipping and handling charges are non- refundable. We are not responsible for any items lost in the mail.
To complete your return, we require a receipt, order number or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Returns and exchanges generally take 7 business days to complete once received. Please keep in mind that it may take an additional 7 business days for your refund to be posted to your credit card account.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org or customer service at 1-(855)-702-8466
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please let us know when submitting your request.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please click on link to submit your return (s) simplyreturns.myreturnscenter.com
Customer service: 1-(855)-702-8466 Hours: Mon-Fri @10am-5pm EST